Payment

• Full payment is required before production begins. Custom orders are made specifically for you and cannot be resold.

• Once payment is received, I will start sourcing materials and crafting your piece.

1. Cancellations & Refunds

   • Once production has started, cancellations are not allowed.

   • Since all pieces are custom-made, returns and exchanges are not accepted unless the item is damaged upon arrival.

2. Production Time

   • Custom orders typically take 2–4 weeks to complete, depending on the complexity.

   • I will keep you updated on progress, and if any delays occur, I will inform you in advance.

3. Design Confirmation

   • I will provide a preliminary design or reference images before finalizing the piece.

   • Once the design is approved, further changes may incur additional fees.

4. Shipping & Responsibility

   • All items are carefully packed, but I cannot be held responsible for lost or damaged items during shipping.

By placing a custom order, you agree to these terms. If you have any questions, feel free to ask!